Shipping and delivery
Last updated: 05/19/2026
Processing Times
Most products are made-to-order or prepared by hand.
Processing times usually range between:
- [X–X] business days for standard items
- [X–X] business days for custom or personalized orders
Processing times may increase during holidays, conventions, events, or high order volume periods.
Shipping Times
Estimated shipping times vary depending on destination and carrier.
Typical delivery estimates:
- Europe: [3–8 business days]
- International: [8–15 business days]
These estimates are not guaranteed.
Customs & Import Fees
International customers are responsible for any customs duties, import taxes, VAT, or additional fees charged by their country.
Tracking
Tracking information will be provided whenever available.
Please note that some low-cost shipping methods may not include detailed tracking.
Incorrect Addresses
Customers are responsible for providing a correct shipping address.
Orders returned due to incorrect addresses may require additional shipping fees for resending.
Damaged Packages
If your order arrives visibly damaged, please contact us within 48 hours of delivery and include photos of:
- The packaging
- The shipping label
- The damaged item